1. Scope
This Privacy Policy applies to personal information processed by swepibonu LLC in connection with swepibonu.com, customer service,
resort reservations, on-property guest services, marketing preferences, event enquiries and regulated casino operations where applicable.
Separate notices may be provided for specific activities if local law requires additional information.
2. Information we may collect
Depending on your interaction with us, we may collect identity information, contact details, reservation and transaction information,
communication records, marketing preferences, device and browser information, website interaction data, accessibility requests,
identity-verification information, and records required for age, fraud-prevention, anti-money-laundering or responsible gambling purposes.
We seek to minimise collection. We do not ask users to place unnecessary sensitive data into ordinary contact forms.
Where identity documents or enhanced due-diligence records are legally required, they are handled through more controlled processes.
3. Purposes and legal bases
We may use personal information to perform a contract with you, respond to requests, provide hotel or event services,
comply with legal obligations, secure our systems, prevent fraud, meet regulatory duties, improve service quality,
administer marketing where permitted and protect the rights and safety of guests, staff and the public.
Where consent is the appropriate legal basis, you may withdraw it at any time. Withdrawal does not affect processing that was lawful before withdrawal.
Where we rely on legitimate interests, we consider the necessity and proportionality of the processing and the impact on individuals.
4. Sharing
Personal information may be shared with carefully selected service providers such as reservation platforms, payment processors, IT and hosting providers,
security vendors, professional advisers and event suppliers. Information may also be disclosed to regulators, law-enforcement bodies, courts or other authorities
when legally required. We do not sell personal information in the ordinary meaning of exchanging it for money.
5. International transfers
Where information is transferred outside the European Economic Area or another relevant jurisdiction, swepibonu LLC seeks to use recognised transfer mechanisms,
contractual protections and appropriate safeguards as required by applicable law.
6. Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting,
fraud-prevention, dispute-resolution and regulatory requirements. Retention periods vary by record type.
7. Security
We use administrative, technical and physical controls designed to protect information against unauthorised access, alteration, loss and misuse.
No method of storage or transmission is completely risk-free, but we review access controls and data-handling processes regularly.
8. Your rights
Depending on your location, you may have rights to access, correct, erase, restrict or object to certain processing,
receive a portable copy of certain data, withdraw consent, and lodge a complaint with a supervisory authority.
These rights can be subject to legal exceptions, including obligations to retain regulated casino or anti-money-laundering records.
9. Children
swepibonu.com is not intended to promote casino gambling to minors. Gaming areas are restricted to adults who meet the applicable legal age.
We do not knowingly seek to collect personal information from children for gambling-related purposes.
10. Contact
Privacy questions may be sent to privacy@swepibonu.com or by post to swepibonu LLC, 24 Rue des Tonneliers, L-6791 Grevenmacher, Luxembourg.
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